Effective Date: May 29, 2025
1. Introduction
Welcome to Vonzelo LLC! We operate the website https://vonzelo.com (the "Site"), offering youthful shoes and clothing. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from our Site. We are committed to protecting your privacy and ensuring a secure and transparent online experience.
2. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also gather information about the individual web pages or products you view, what websites or search terms referred you to our Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
- Cookies: These are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies, and how to disable them, please visit http://www.allaboutcookies.org.
- Log files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, "tags," and "pixels": These are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers for Visa, Mastercard, and American Express, or details for PayPal/Stripe), email address, and phone number. We refer to this information as "Order Information."
When we refer to "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.
3. How We Use Your Personal Information
We use the Order Information we collect primarily to fulfill any orders placed through the Site. This includes processing your payment, arranging for shipping, and providing you with order confirmations and invoices. Additionally, we use this Order Information to:
- Communicate with you regarding your orders or inquiries;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
The Device Information we collect helps us screen for potential risk and fraud (especially your IP address) and, more generally, to improve and optimize our Site. This includes generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns.
4. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store. You can learn more about how WooCommerce uses your Personal Information by visiting their website. We also use Google Analytics to help us understand how our customers use the Site; you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
We do not sell your Personal Information to any third parties.
5. Your Rights
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact information provided below.
As a US resident, you may have additional rights under various state laws, including the right to know what personal information is collected, used, and disclosed, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information. As stated above, Vonzelo LLC does not sell your personal information.
6. Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
7. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' database. This information is only accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.
8. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
9. Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us immediately at support@vonzelo.com to request deletion.
10. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@vonzelo.com, by phone at +1 360-754-8000, or by mail using the details provided below:
Vonzelo LLC 3369 Tates Creek Rd Lexington, Kentucky 40502, United States
Our customer service hours are Monday-Friday 9AM-5PM EST.