Privacy Policy
Last Updated: July 23, 2025
At Vonzelo, your privacy is as important to us as the luxury we deliver in every bag. We are committed to protecting your personal information and being transparent about how we collect, use, and share your data. This Privacy Policy explains the steps we take to safeguard your information so you can shop our exclusive collection with confidence.
1. Who We Are
Vonzelo is a luxury brand specializing in premium women’s handbags, committed to delivering style, elegance, and security to our customers. This Privacy Policy explains how we handle your information when you visit our website, purchase our products, or interact with us.
2. Information We Collect
When you shop with Vonzelo or engage with our site, we may collect the following types of information:
- Personal Details: Your name, email address, shipping and billing address, and phone number.
- Payment Information: Processed securely through trusted third-party payment gateways (we do not store your credit card details).
- Account Information: If you create an account, we collect your login credentials, wishlist preferences, and purchase history.
- Device & Usage Data: IP address, browser type, operating system, pages you view, and interactions on our site (via cookies and analytics).
- Communications: Any messages, inquiries, or feedback you share with us via forms or email.
3. How We Use Your Information
Your information allows us to:
- Process and deliver your luxury bag orders
- Communicate with you regarding purchases, order tracking, and inquiries
- Share exclusive promotions and product updates (only if you choose to receive them)
- Improve our website performance and personalize your shopping experience
- Protect against fraudulent transactions and maintain site security
4. Sharing Your Information
We respect your privacy and never sell your personal information. We only share your data in the following instances:
- With trusted service providers such as payment processors, delivery partners, and email marketing services
- To comply with legal obligations or prevent fraud
- In the event of a business transfer, such as a merger or acquisition
All third-party partners we work with are required to follow strict confidentiality and security practices.
5. Cookies and Tracking Technologies
Vonzelo uses cookies and similar technologies to enhance your experience. These help us:
- Ensure essential site functionality
- Analyze site traffic and improve performance
- Offer personalized product recommendations and marketing (with your consent)
You can manage or disable cookies anytime through your browser settings.
6. Your Rights and Choices
As a U.S. customer, you have the right to:
- Access the personal data we hold about you
- Request corrections to outdated or inaccurate details
- Request deletion of your data (with some limitations for legal or transactional reasons)
- Opt out of marketing emails at any time by using the “unsubscribe” link in our emails or contacting us directly
If you’re a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us to learn more.
7. Data Security
We use SSL encryption, secure payment processing, and account protection features to protect your information from unauthorized access and misuse.
8. Third-Party Links
Our site may link to third-party websites. We are not responsible for their content or privacy policies and encourage you to review their policies before sharing personal data.
9. Children’s Privacy
Vonzelo does not knowingly collect data from children under 13. If we discover such information, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in laws, technology, or our practices. Any changes will be posted here with an updated date at the top.
11. Contact Us
For questions, requests, or privacy concerns, please reach out to us:
Vonzelo
1218 Walton Blvd, Michigan 48307, USA
Email: support@vonzelo.com
Phone: 0131 556 9674
