Contact Us
At Vonzelo LLC, your satisfaction is always our top priority. Whether you need help with an order, have questions about our products, or require support with exchanges or returns, our team is here to assist you every step of the way.
Contact Preferences & Response Times
We’re committed to providing fast, friendly, and professional customer support across all channels.
Phone Support
You can reach us during business hours, Monday to Friday.
If we miss your call, please leave a voicemail—our team aims to return all calls within 24 business hours.
For urgent inquiries, we recommend sending us an email for the quickest response.
Email Support
We respond to most emails within 24 business hours (Monday–Friday).
Feel free to contact us anytime at support@vonzelo.com.
Live Chat Support
Our website features a convenient live chat option.
Messages received through chat are typically answered within 24 hours on business days.
Holiday Closures
Please note: Response times may be delayed by up to 24 hours during U.S. public holidays. We observe the following holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
Contact Information
Business Name: Vonzelo LLC
Phone: +1 360-754-8000
Email: support@vonzelo.com
Address: 3369 Tates Creek Rd, Lexington, Kentucky 40502, United States
Hours: Monday – Friday, 9:00 AM – 5:00 PM EST